Contact information
Contact Information
We’re always happy to hear from you and assist with any questions, order enquiries, or support you may need.
Please find our contact details below.
Get in Touch
If you need any assistance, you can reach us via:
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Email: official@cortneystrinkets.com
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Contact Form: Available on our website
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Social Media: Available on our website
We aim to respond to all enquiries as quickly as possible, typically within 24–48 business hours.
Customer Support Hours
Our team is available during the following hours:
Monday – Friday: 08:00–18:00 (SAST)
Saturday – Sunday: Closed (we will respond to enquiries on the next business day)
Please note that response times may be slightly longer during weekends, holidays, or busy launch periods.
Order Enquiries
If you are contacting us about an order, please include your:
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Order number
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Full name used at checkout
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A clear description of your enquiry
This helps us assist you more quickly and efficiently.
Important Note
We truly appreciate your patience and support. As a small handmade business, we personally handle every enquiry and order with care.
We’ll always do our best to get back to you as soon as possible.
Thank you for supporting our business 💛